Frequently Asked Questions (FAQ)

Orders & Products

Q: How do I place an order?
A: Simply browse our shop, add your favorite items to your cart, and check out. It’s quick and easy!

Q: Can I change or cancel my order after placing it?
A: We process orders quickly, but if you contact us within 24 hours, we’ll do our best to make changes.

Q: Do you offer custom or personalized designs?
A: Yes! If you’d like something unique, reach out via our Contact page, and we’ll see what we can do.

Shipping & Delivery

Q: How long does shipping take?
A: Orders usually ship within 2–5 business days. Delivery times vary by location: - U.S. orders: 5–10 business days - International orders: 10–20 business days

Q: Do you offer international shipping?
A: Yes! We ship worldwide. Shipping costs and times vary depending on your location.

Q: How do I track my order?
A: Once your order ships, you’ll receive a confirmation email with a tracking link.

Sizing & Fit

Q: How do I know which size to order?
A: Each product page has a size chart. We recommend checking it carefully before placing your order.

Q: Do your shirts run true to size?
A: Most of our tees are true to size, but for a looser fit, consider ordering one size up.

Payments & Security

Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shopify Payments.

Q: Is my payment information secure?
A: Absolutely! All transactions are encrypted and processed through secure payment gateways.

Returns & Exchanges

Q: What’s your return policy?
A: We accept returns within 14 days of delivery for unworn, unwashed items. Please see our full Return Policy for details.

Q: Can I exchange an item for another size?
A: Yes! Exchanges are available as long as the item is in new condition. Contact us to start the process.

Q: Do you cover return shipping?
A: Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

Other Questions

Q: Do you offer gift cards?
A: Yes! Digital gift cards are available in different amounts—perfect for gifting.

Q: How can I contact D’s Noveltees?
A: You can reach us anytime through our Contact page or email us at support@dsnoveltees.com